Web-based software suite to start & grow your Amazon business
Analyze marketplace data while browsing Amazon
A SaaS platform for global voice of customer and product research
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Find SellerSprite user guides, feature tutorials, and answers to common questions, so you can solve issues quickly and get more value from the tools.
This Help Center is regularly updated as we release new features and improvements.
New to SellerSprite? Start here to set up your account and learn the core workflows for research, optimization, and tracking.
SellerSprite - Guide for New Users
Explore tools that help you validate product ideas and analyze market opportunities.
Discover and compare high-converting keywords for your listings and ads.
Optimize your listings, track performance, and improve conversion rates.
Try these free utilities to estimate sales, build listings, and evaluate profitability.
These articles explain how to use SellerSprite features directly in your browser extension.
Manage your account settings, child accounts, subscriptions, billing, and policy-related requests.
Install and use the SellerSprite browser extension to analyze products and keywords directly on Amazon pages.
Quick answers to high-frequency questions about data definitions, pricing, and how SellerSprite updates metrics.
Additional resources, such as voucher usage and policy-related pages.
If you cannot find the answer you need, please contact us at support@sellersprite.com or scan the WhatsApp QR code below to reach our customer service team. We usually respond within 48 hours on business days.
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How to Change Currency in SellerSpriteHello,I am currently using SellerSprite, and the default currency in my account is set to British Pounds (GBP). I would like to change it to either US Dollars (USD) or Turkish Lira (TRY).Could you please let me know where and how I can change the currency settings in the application?Thank you for your assistance.eticaretwork7@gmail.com
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为什么这两个地方的数据对不上呢？柱状图显示每日有销量，但是变体30天销量那个位置没有对应数据？
Hi is this working in Sweden ?
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Currently, SellerSprite fully supports all features for the following 10 marketplaces:US, Japan, UK, France, Germany, Italy, Spain, Canada, India, and Mexico.We also provide keyword data for 12 countries, including the above 10 plus Brazil and Australia.Sales data is supported for the 10 marketplaces listed above.
is working in UAE
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SellerSprite supports sales data for Amazon marketplaces in the United States, Canada, Japan, the United Kingdom, France, Germany, Spain, Italy, India, and Mexico. It also provides keyword data for Australia, Brazil, and the Arab region in addition to these marketplaces.For UAE/Australia/Brazil marketplace, Keywords data is available, sales data is in development, will be available in the near future.
Bonjour l'équipe Sllersprite J'ai un problème avec le tracking product , quand les produits apparaissent je n'ai pas accès aux onglets à droite de l'écran alors que je suis en plein écran .Pourriez vous m'apporter une solution ?merci
Pouvez-vous envoyer une capture d'écran à la boîte de courriel support@sellersprite.com?
Hi Seller Sprite Team,Could you please clarify what the “L” in the stock level indicator signifies? Is it an abbreviation for “low” stock? Any details on the thresholds would be appreciated.Thanks for your help!
The "L" in Seller Sprite's stock level display specifically stands for "Purchase Limit", not "Low Stock." This indicates that the seller has set a maximum order quantity restriction on the product. Key details:Threshold: Appears when sellers restrict purchases to ≤3 units per order (common for high-demand/flash sale items)Data Source: Derived from Amazon's maxOrderQuantity API parameterPriority Logic: Overrides actual stock calculations when active
hello seller sprite teamI received a free upgrade for 1 month due to rishi sirI want to confirm whether my subscription will automatically renew and charge my account after the free period ends kindly confirm Thank you Asgar Ali
You won't be automatically renewed for the subscription if you haven't subscribed in the first place.
I am currently in Standard Plan, how to upgrade to Adavnce Plan? Do I need to cancel current plan and then subscribe new one?
Hello, just click "Upgrade" under the Advanced plan option on the price page. Our system will automatically refund the difference.
How can we export this historical data on number of ratings? I need this data point badly.
Hello, you can click the "Export" button.
Hello,I have a suggestion. I cannot find the ORGANIC RANK sorting filter in the Reverse ASIN section, which is located in the filters section, in the Reverse Multiple ASINS tab.If possible, can you add an ORGANIC RANK sorting filter to this relevant tab?Thanks.
Thank you so much for your suggestion. We have already sent the suggestion to the technical department.
You are trying too often, please try again later!
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