Web-based software suite to start & grow your Amazon business
Analyze marketplace data while browsing Amazon
A SaaS platform for global voice of customer and product research
IPアドレスとブラウザの特徴から、日本でご利用されていると判断をし、「セラースプライト-日本語版」をご利用ください。
Find SellerSprite user guides, feature tutorials, and answers to common questions, so you can solve issues quickly and get more value from the tools.
This Help Center is regularly updated as we release new features and improvements.
New to SellerSprite? Start here to set up your account and learn the core workflows for research, optimization, and tracking.
SellerSprite - Guide for New Users
Explore tools that help you validate product ideas and analyze market opportunities.
Discover and compare high-converting keywords for your listings and ads.
Optimize your listings, track performance, and improve conversion rates.
Try these free utilities to estimate sales, build listings, and evaluate profitability.
These articles explain how to use SellerSprite features directly in your browser extension.
Manage your account settings, child accounts, subscriptions, billing, and policy-related requests.
Install and use the SellerSprite browser extension to analyze products and keywords directly on Amazon pages.
Quick answers to high-frequency questions about data definitions, pricing, and how SellerSprite updates metrics.
Additional resources, such as voucher usage and policy-related pages.
If you cannot find the answer you need, please contact us at support@sellersprite.com or scan the WhatsApp QR code below to reach our customer service team. We usually respond within 48 hours on business days.
Content is loading. Please wait
I mistakenly chose a paid plan. I thought my card would be charged for membership after 1 month, but it was charged immediately. I thought I had the right to a free trial month and when I realized the mistake, I immediately pressed the cancel button. I canceled the membership without using the plan. I want my refund.thank you
Reply
Like 0
Certainly, here’s how you might phrase your questions for the Seller Sprite support team:---**Subject:** Questions Regarding Seller Sprite Features and Data TrackingHello Seller Sprite Support Team,I have a few questions regarding the available features on Seller Sprite and would appreciate your assistance:1. **Seller Information**: Are there any features inspired by SellerAmp? Specifically, can I view the number of FBA sellers for a product? For example, if a product has 5 FBA sellers or 3 FBA sellers, would I be able to see this information?2. **Historical Average Pricing & Data Export**: - Can I view the average price of a product over the past three months? - Additionally, similar to SellerAmp, is there an option to export specific information about an ASIN I’m tracking into Google Sheets?3. **Keyword-Level Sales Data**: - If an ASIN/product has sold 100 units, is there a way to see which keywords those sales originated from? - Where can I view the 1, 3, and 6-month average prices for an ASIN or a product? - Lastly, is there a feature that allows me to see how many units were sold per keyword?Thank you very much for your time and assistance. I look forward to your response.Best regards, Mustafa Cansız
Reply 1
We do not provide statistics on the number of FBA sellers. Historical data only includes the total number of sellers, and detailed seller information can only be accessed directly on Amazon in real-time.2.1 Historical prices can be viewed using the [Competitor Lookup] feature or the [Keepa Alternative] on browser extension. [Competitor Lookup] calculates the average price for each month, while the [Keepa Alternative] on browser extension provides daily price records that can be exported to calculate a 3-month average.2.2 This function does not support exporting information to Google Sheets.3.1 We cannot determine which specific keywords drive sales. However, you can use [Reverse ASIN Keywords] to identify the keywords bringing exposure to a product.3.2 The average price can be queri
join
Hello,If you have any questions, you can contact the online chat service in the lower right corner
Hello, I need the application on my IOS mobile, would it be possible? To search for products on Amazon
Reply 2
Like 1
Hello, you can download extension for safari on macbook and ipad:https://www.sellersprite.com/en/help/sellersprite-chrome-extension-download
Hola, necesito la aplicacion en mi móvil IOS, sería posible ?
Hello, you can download from apple store and use it on iPad: https://apps.apple.com/us/app/sellersprite/id1577158645?platform=ipad
popup coming again and again, i am unable to close the popup and cannot use the page.
Hi. Please contact me by using the online chat service in the lower right corner of the homepage, I might need you to send me a screenshot to understand what your trouble is.
我的子账号为什么都锁定了
锁定原因一般是多次输错密码/被主账号禁用/被主账号修改了密码/主账号到期； 解决：请联系该子账号对应的主账号，在主账号-个人中心-子账号设置页面，打开对应子账号的状态即可。
hello my seller sprite extention not tracking product and listing any analyse result, anything on amazon ,what ı have to do, I have this issue for the last couple of days ı am literally done with extention, please give me a hand , ı would be gratefull.Otherwise what ,is the point getting membeship.
Please contact me by online chat service in the lower right corner of the homepage, I will help you.
"I was going to purchase a tool, but I am confused because when I searched for my query on two different platforms, I found different results. I don't know which one is authentic."
We have two platforms,the plug and our official website.the result doesn't matter. Can you show any problem?
Do you mean some data you saw on SellerSprite is different from other similar platform? You can contact us through the online chat service, let’s check the details. SellerSprite estimates an item's sales(Parent ASIN) by its BSR in main category, and calculate the revenue with this. The accuracy of the data is around 80%, you can verify our data with the sales showed in the store front listing page, such as “10K+ bought in past month”
Hola buenos días, me han hecho un cobro de SellerSprite y yo no he comprado ahora nada, el mes pasado compre AssinSed por un mes no mas, pague con paypal y ahora me cobran algo que no se que es, por favor den respuesta, gracias
Abbiamo contattato il servizio clienti di AsinSeed per ottenere il rimborso del rinnovo.Per l'abbonamento a SellerSprite, puoi utilizzare il codice sconto CCDC30.
You are trying too often, please try again later!
Deleted comments cannot be recovered.