Welcome to SellerSprite!
To better protect your personal information and privacy, the provider of SellerSprite services (hereinafter referred to as "we") has formulated this Privacy Policy (hereinafter referred to as "this policy") to inform you:
This policy applies to SellerSprite's website, products, and services. If any products or services of our affiliates use SellerSprite's products or services and have not established an independent privacy policy, this policy also applies to those products or services.
This Privacy Policy applies to all visitors, registered users, and any other users of our services. Before using SellerSprite's products or services, please read and thoroughly understand this policy. By using SellerSprite products or services, you confirm that you have fully understood and agree to this policy. If you have any questions or suggestions regarding this policy, you may contact SellerSprite's online customer service directly.
How We Collect Your Personal Information
To provide you with SellerSprite services, maintain the normal operation of the platform, improve and optimize your experience, and safeguard your account security, we collect your personal information for the following purposes and in the following ways:
Account Registration
To register as a SellerSprite user, you may be asked to enter your name, email and other details to create an account. Otherwise, you cannot use SellerSprite's services. After registering, you can log in and modify your personal information, such as name, nickname, and password, via the “User Center.”
Providing SellerSprite Products or Services
(1) Information collected during your use of SellerSprite:
(a) Usage Information: Includes query requests submitted or generated as a SellerSprite user or as part of your team.
(b) Log Information: Automatically collected details such as search queries, login status, access dates, and visit records. These cannot identify you individually.
(2) Information you provide:
You may provide feedback via comments or messages, which helps us improve our products. We may collect your contact information and feedback for further communication.
(3) Personalized Services:
To provide better and more personalized services, we may collect information relevant to the specific services you use.
(4) Information from Third Parties:
With your consent, we may obtain information (e.g., login credentials via platforms like Facebook) from third parties. This will only occur under lawful conditions.
Other Uses
We will obtain your consent if we intend to use your information for purposes not outlined in this policy.
Data Collection by Extensions
To enhance your service experience, SellerSprite's browser extensions may access your data on related websites. However, we guarantee that your personal information will not be disclosed. Specific permissions include:
Active Tab: Optimizes extension performance by initializing in the active tab.
Cookies: Synchronizes logged-in account data.
Right-Click Menus: Extends contextual menu options.
Identity: Enables third-party logins via platforms like Google/Facebook.
Storage: Temporarily stores data to improve performance.
Tabs: Opens designated web pages in new tabs.
Supported sites include:
Amazon regional sites (e.g., amazon.com, amazon.co.jp)
Seller Central (e.g., sellercentral.amazon.com)
Third-party tools (e.g., Google Trends, 1688.com)
No data will be used for other purposes or shared with unauthorized third parties.
How We Use Your Information
To deliver and optimize SellerSprite's products and services.
For purposes explicitly approved by you.
How We Use Cookies
Cookies are used to ensure website functionality and to provide a more personalized experience.
You can manage or delete cookies via browser settings. However, this may limit some platform functionalities.
How We Share Your Personal Information
We will not share your personal information with organizations or individuals outside SellerSprite affiliates or partners, except under the following circumstances:
With Your Consent: We will share information with others only after obtaining your explicit consent.
Legal Requirements: If required by law, regulations, or legal proceedings, we may share your information with administrative or judicial authorities.
With Affiliates: To provide seamless services, we may share necessary information with our affiliates under this policy's terms.
With Authorized Partners: We may share data with partners to improve your experience. Such sharing will adhere to legal and contractual obligations.
How We Protect Your Information
We take various precautions to safeguard your data against loss, theft, unauthorized access, or misuse. Measures include but are not limited to encryption, access restrictions, and monitoring systems.
Your Rights to Access and Delete Personal Data
You have the right to access, correct, or request the deletion of your personal information that we collect and process.
If you wish to request deletion of your data, you may do so by contacting us through:
- Email: support@sellersprite.com
- Online Customer Service: Accessible via the SellerSprite website
Once we verify your request, we will delete your personal data within a reasonable time frame, unless we are required to retain certain information under applicable laws or for legitimate business purposes (such as resolving disputes, complying with legal obligations, or enforcing agreements).
Notices and Revisions
We may amend the terms of this Privacy Policy from time to time, and such revisions will form part of this Policy. Any updates or changes will be published via our website, mobile app, or other official channels in an appropriate manner. If you continue to use SellerSprite, it indicates your agreement to be bound by the revised Policy.
For further details or concerns, please contact us via our online support channels.